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Shipping Information
Delivery charges for orders from the Online Shop?
Delivery fees are calculated at checkout based on your location and order size.
How long will delivery take?
Delivery times may vary depending on your location, but most orders arrive within a few business days.
What exactly happens after ordering?
Once your order is confirmed, you’ll receive an update with your order details and delivery status.
Do I receive an invoice for my order?
Yes, an invoice will be provided after your order is successfully placed.
Are your wall pieces handmade?
Many of our pieces are carefully handcrafted using threads and woven materials to create unique decorative designs.
Payment Infomation
When the order payment is taken of my bank account?
Payment is processed securely once your order is confirmed during checkout.
What is wishlist?
Yes, you can add your favorite pieces to your wishlist and revisit them anytime.
What should I do if I receive a damaged or wrong product?
Please contact us as soon as possible with your order details and photos of the item so we can assist you.
Can I change or cancel my order?
Orders can only be modified or canceled within a limited time after being placed.
How can I track my order?
Once your order is shipped, you’ll receive tracking details to follow your delivery status.
